Shipping policy

Shipping Policy

A. Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that orders are not processed on weekends or holidays.

B. Shipping Times

We currently ship to the United States and Canada.

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 8–18 business days

Delivery times may vary depending on shipping carrier, customs processing, or high order volumes.

C. Shipping Costs

Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions on selected products or orders.

D. Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number so you can monitor your package's journey.

Please allow 2–5 days for tracking information to update after shipment.

E. Shipping Delays

While we strive to deliver your order as quickly as possible, delays may occasionally occur due to factors beyond our control such as:

  • Customs processing

  • Carrier delays

  • High seasonal demand

  • Weather conditions

We appreciate your patience and understanding in such cases.

F. Incorrect Address

Please ensure that your shipping address is correct before completing your order. We cannot guarantee changes once an order has been processed.

If you notice an error, please contact us immediately and we will do our best to assist you.

G. Contact Us

If you have any questions regarding your order or shipping, please contact our support team and we will be happy to assist you.